IBMS

Your Responsibilities

The following information outlines what’s expected of you.

Policies and Procedures

• Read and follow our policies as documented in this handbook.
• Respond to our communications promptly.
• Advise us within 7 days of any change of contact details, including your current residential address, mobile number, email address, and who to contact in the event of an emergency.

Learning and Assessment

• Attend scheduled classes.
• Actively participate in learning.
• Complete all homework given to you.
• Complete and submit all assessments on time.
• Refrain from plagiarism, cheating, and collusion.
• Pay all fees due.
• Ask for support if needed.

Classroom Conduct

• Arrive on time for your class.
• Be prepared for class.
• Dress appropriately.
• Only use handheld devices in class when relevant to the activity.
• Communicate in English.

Respect and Ethics

• Respect others’ values and beliefs.
• Interact with others in a collaborative, professional manner.
• Use our resources for the purpose for which they are intended.
• Refrain from harassment and discrimination of any kind.
• Resolve any conflicts calmly.
• Respect our and other people’s property.

Your Rights

Policies and Procedures

• Be informed of our policies and associated procedures.
• Receive regular and relevant communications.
• Learn in a safe environment.
• Have your personal details kept confidential and secure.
• Access the information that we hold about you.
• Have the opportunity to provide feedback on services received.

Learning and Assessment

• Be provided with high-quality training, assessment, and support services.
• Receive the support you need.
• Have your assessments marked and returned within 10 working days of submission.
• Receive feedback on assessments where the result is not satisfactory.

Classroom Conduct

• Expect your trainer and assessor to be on time for classes.
• Be prepared for class.
• Be knowledgeable and engaging.
• Dress appropriately.
• Only use handheld devices in class when they are relevant to the activity.
• Communicate in English.

Respect and Ethics

• Have your values and beliefs respected.
• Be treated fairly and equitably by staff and students.
• Interact with others in a collaborative, professional manner.
• Receive respect for yourself and your property.